COLLECTIVE BARGAINING:
Last June, we held virtual meetings across the country regarding the negotiation of our new contract. The participation of members in these meetings was acceptable considering that it was a first experience and that we were still at the beginning of the negotiation process.
We all agree that the negotiation of our new contract is obviously of paramount importance to all our members, and we need to find ways to engage them, especially in the virtual environment in which we operate.
We also did a text message and phone call campaign to our members prior to the meetings. This campaign went very well and I would like to take this opportunity to thank the members, including many of our union representatives, for their involvement and excellent work.
The Canada Revenue Agency (CRA) and the Union of Taxation Employees-Public Service of Canada (UTE-PSAC) negotiating teams continued negotiations during two meetings held from July 12th to 14th and August 31st to September 1st.
At the July meeting, our team presented our wage demands for fair annual increases that, at a minimum, keep pace with inflation. We also asked for protections against contracting out. CRA rejected our demands.
At the last meeting, our team unfortunately had no choice but to declare an impasse in negotiations and asked the Federal Public Sector Labour Relations and Employment Board (FPSLRB) to help us move negotiations forward. The scenario that occurred in the last round of bargaining repeated itself again this time. The employer is asking us to make concessions, is refusing to meet our key demands and has also refused to make a wage offer to us even though Treasury Board has made wage offers to other PSAC bargaining units that also represent federal public service employees. This is unacceptable and downright insulting. Especially when you consider the skyrocketing inflation, the significant increase in interest rates and the extraordinary work our members have done since the beginning of the COVID-19 pandemic by administering not only the federal government's tax programs but also its emergency financial assistance programs and by assisting other federal departments in urgent need.
We will have to stand together once again, strong and united, in order to show the employer that we will not let them walk all over us. Our members deserve much more respect and consideration. Enough is enough!
We must continue to give our bargaining team our full support. To allow our members to show their support for the bargaining team, we have included a poster with two slogans (both sides) in a mailing with the October edition of our Union News. I ask that everyone use this poster and display it prominently in the workplace and at work-related meetings or when our union organizes mobilization activities. It is important for the employer to see and know that our members are thinking about bargaining at all times and that they unequivocally support our bargaining team.
While we wait to hear from the FPSLRB, our political action committee, in collaboration with the PSAC, will be organizing meetings with some federal MPs and government ministers to increase the pressure on Treasury Board and the Canada Revenue Agency to negotiate seriously with us in order to move forward with negotiations for the renewal of our contract. For my part, I am planning meetings with the CRA Commissioner, the Minister of National Revenue, the opposition MPs who are the critics of Revenue, and the Liberal MP for my riding.
ANNUAL GENERAL MEETINGS (AGMs):
The holding of Annual General Meetings (AGMs) by our Locals are back in full swing this fall. Some Locals will continue to hold their AGMs virtually while others are choosing to resume holding them in person. Since the public health authorities are no longer imposing health restrictions at this time, the decision to hold their AGM in a particular format is up to each of our Local executives as is normally the case. Of course, we strongly encourage our Locals to remain vigilant about the health and safety of members and to take all necessary measures and precautions to ensure this if the meetings are held in person.
It is very important for our members to attend these meetings so that they can fully participate in the democratic life of our union and have a say in the decisions that are made.
UTE National Officers continue to attend as many of our Locals’ AGMs as possible. As a guest speaker, it is always a pleasure for me to address our members and answer their questions.
I wish our Locals all the best in organizing the upcoming AGMs and sincerely hope that many of our members will attend.
MEETINGS WITH SENIOR CRA OFFICIALS:
I continue to meet monthly with the Agency's new Chief Human Resources Officer, Sonia Côté, during which we discuss various important issues. I would like to thank her predecessor, Dan Couture, for his continued collaboration over the years as we collaboratively addressed the various important issues we faced.
I have also had discussions with other senior Agency officials regarding current issues and topics such as:
- Meetings on potential return to the workplace;
MEETING WITH THE CRA COMMISSIONER:
I also spoke with the Agency Commissioner regarding the following topic:
- The employer's cooperation in assisting the union in reaching out to its members in a virtual environment.
STAFFING AT THE NATIONAL OFFICE:
A selection committee, composed of our Senior Labour Relations Officer, Shane O'Brien, and my Executive Assistant, Daniel Camara, continued their efforts to fill two (2) positions within the Administrative Support Group of the UTE National Office.
They were able to identify one (1) candidate, Gabriela de Sousa Nunez, who met all the hiring criteria required to fill one of these positions. They made a recommendation to offer her indeterminate employment. The UTE Executive Committee endorsed this recommendation and Gabriela will join our National Office team effective September 6, 2022.
It is still our intention to fill another administrative assistant position as soon as possible and our efforts are ongoing.
EXECUTIVE COUNCIL RETREAT AND MEDIA TRAINING:
We held the Executive Council Retreat in Gatineau on June 20th and 21st followed by a media training on June 22nd and 23rd.
The discussions at the Council Retreat were very interesting and productive and our group identified the main priorities that we need to address before the end of this shortened cycle. Among these, the review of the UTE structure is at the top of the list. I have already announced that an Ad Hoc Committee will be formed with a mandate to consult with various stakeholders to assess the situation and to prepare and present recommendations to the Executive Council on possible changes to the structure of our union. It seems obvious that the multiple changes brought about by the Agency in its own structure and ways of doing things have an important impact on the different components of our union and its members. The composition of this committee will be announced shortly.
In addition, I have decided to hire an external consultant to assist us in this very important process.
To start the consultation process for our structure review, we will first hold a workshop on this topic at the September Presidents' Conference.
Once the committee is in place, I will meet with its members to discuss the mandate I am giving them and the way forward.
Regarding the media training, it went very well and I can safely say that the officers of the Executive Council enjoyed the exercise very much.
NOTICE OF OBJECTION – TAXABLE PHOENIX DAMAGES:
On July 28, we issued a reminder to our members to tell them once again that our union strongly recommends that they file a notice of objection to the Notice of Assessment from the Canada Revenue Agency (CRA) and, for our members residing in Quebec, also from the Agence du revenu du Québec, for the year 2021 regarding the portion of reported income that represents general damages paid under a settlement agreement negotiated by the Public Service Alliance of Canada (PSAC) as compensation for stress, aggravation and pain and suffering, payable to all PSAC members in recognition of the effect of the Phoenix pay system and the delay in the implementation of a collective agreement on the membership. In this message, we have provided proposed language to be included in the notices of objection to make it easier for our members.
We will continue to monitor the situation closely and I intend to ask the PSAC if it intends to retain the services of an accounting firm specializing in tax matters to advise it and to represent all PSAC members, including UTE members, in the legal process.
Respectfully submitted,
Marc Brière
National President
INFORMATION/TECHNOLOGY
All IT systems have been running well. Regular software maintenance of internal computers, servers and network was performed. We purchased a new Dell server to replace our current server which will be out of warranty shortly. We replaced the phone system at the National Office with Microsoft’s Teams phone system. This new phone system integrates calling features within the Teams applications.
WEB/COMMUNICATIONS:
Our website is working well, and updates are occurring in a timely fashion.
We have created two new expense claim forms, one for the upcoming Presidents’ Conference and one for other in-person events. The latter form can be used for national and local events.
The UTE calendar for the years 2023-2024 is being printed and a copy will be sent to each member with the October edition of our publication ‘Union News’. Extra copies will be available at the national office for locals who need them. We will also be printing accessible calendars and sending those to the locals who have requested them.
DONATIONS / SPONSORSHIPS
RECIPIENT/BÉNÉFICIAIRE |
CITY/VILLE |
AMOUNT |
APPROVED BY |
---|---|---|---|
BUDGET |
18,000.00 |
||
ANAVETS Magazine |
Ottawa ON |
360.47 |
Marc/Doug |
National Wall of Remembrance Assoc |
Kingston ON |
450.87 |
Marc/Doug |
Coldest Night of the Year |
Summerside PE |
300.00 |
Marc/Doug |
The Shield Journal |
Ottawa ON |
360.47 |
Marc/Doug |
11U Forest Glade Rookie Selects |
Windsor ON |
300.00 |
Marc/Doug |
Police Advocates Journal |
Ottawa ON |
360.47 |
Marc/Doug |
Michael Figliomeni |
Thunder Bay ON |
250.00 |
Marc/Doug |
Thunder Bay Chill Soccer Club |
Thunder Bay ON |
250.00 |
Marc/Doug |
Tom Mustapic MeMorial |
Thunder Bay ON |
250.00 |
Marc/Doug |
Michaela Crupi |
Thunder Bay ON |
250.00 |
Marc/Doug |
Crohn’s and Colitis Canada |
Ottawa ON |
200.00 |
Marc/Doug |
Sydney Fader |
Dartmouth NS |
300.00 |
Marc/Doug |
St. John's Minor Baseball Association |
St. John's NL |
300.00 |
Marc/Doug |
MADD Canada |
Ottawa ON |
450.87 |
Marc/Doug |
CHEO's Tiny Hearts Magazine |
Ottawa ON |
446.35 |
Doug/Adam |
Courtney Charlong |
Bathurst |
350.00 |
Doug/Adam |
Total spent / Total dépensé |
5,179.50 |
||
Balance - UTE / Solde SEI |
12,820.50 |
||
Presidents' Use / A l'usage du président |
2,000.00 |
||
Total spent / Total dépensé |
0.00 |
||
Balance - President / Solde - Président |
2,000.00 |
||
Total Balance - Donations - UTE and President / |
|||
Solde total - Dons - SEI et Président |
14,820.50 |
||
Extraordinary Donations from Surplus / |
|||
Dons Extraordinaires provenant du surplus |
5,000.00 |
||
Red Cross |
100,000.00 |
||
Total spent from surplus / Total dépensé du surplus |
100,000.00 |
Non-UTE Union Events
Événements syndicaux autres que ceux du SEI
As of September 7,2022- Au 7 septembre 2022
RECIPIENT |
REASON |
AMOUNT |
|||
---|---|---|---|---|---|
BUDGET - 2022 |
20,000.00 |
||||
2021 Carry Over / Report de 2021 |
0.00 |
||||
TOTAL BUDGET - 2022 |
20,000.00 |
||||
Nicky Danchak |
SFL/CLC |
May 2-6, 2022 |
Virtual |
1,877.20 |
|
Anna Clara Jensen |
Prairie School for Union Women |
June 13-16, 2022 |
1,202.72 |
||
TOTAL SPENT / DÉPENSES |
3,079.92 |
||||
BUDGET AVAILABLE / DISPONIBLE |
16,920.08 |
||||
Approved - No Claim Received |
Location |
Advance |
Approved |
||
Approuvé - Aucune réclamation reçue |
Location |
Avance |
Approuvé |
||
Raffi Sahakian |
Conférence Régionale AFPC |
Nov 4-6/16 |
Estérel |
188.00 |
|
Saïda Alibhay |
Conférence Régionale AFPC |
Nov 4-6/16 |
Estérel |
188.00 |
|
Martine Decelles |
FTQ-camp des jeunes |
Sep 19-21/18 |
Quebec |
734.00 |
|
Raffi Sahakian |
FTQ-camp des jeunes |
Sep 19-21/18 |
Quebec |
734.00 |
|
Esther St. Louis |
FTQ-camp des jeunes |
Sep 19-21/18 |
Quebec |
744.50 |
|
Pamela Salem |
FTQ-camp des jeunes |
Sep 19-21/18 |
Quebec |
678.37 |
|
Nadia Gharmoul |
Conf régionale des femmes 2019 |
26-28 Apr, 2019 |
Qc |
140.00 |
|
Chris Di Liberatore |
PSAC Atlantic H & S Conference |
June 7-9, 2019 |
Moncton NB |
294.45 |
|
Glenn Steele |
PSAC Atlantic H & S Conference |
June 7-9, 2019 |
Moncton NB |
425.00 |
|
Allana Capstick |
Atlantic PSAC Woman’s conference |
Oct 4-6, 2019 |
Gagetown |
50.00 |
|
Sharon Clark |
Atlantic PSAC Woman’s conference |
Oct 4-6, 2019 |
Gagetown |
50.00 |
|
Danielle Boucher |
Conf. santé et sécurité APFC |
Nov 29 – |
Montreal |
855.00 |
|
Marie-Eve Gélinas |
Conf. régionale des femmes 2022 |
Quebec |
200.00 |
||
Isabelle Payen |
Conf. régionale des femmes 2022 |
Quebec |
200.00 |
||
Tasha Salesse |
CLC/NBFL Atlantic Fall School |
Oct 2-4, 2022 |
Saint John |
730.00 |
|
Saida Alibhay |
PSAC 2022 Quebec Women’s Conf. |
Oct 28-30, 2022 |
Mont Ste-Anne QC |
200.00 |
GRIEVANCE:
GRIEVANCE REPORT
JUNE 1st 2022 to AUGUST 31ST, 2022
During Q2, one hundred thirteen (113) new grievances were received in the National office. Seventy-four (74) grievances were presented. Fifty-five (55) final level replies were received from CRA, fifty-one (51) were denied, three (3) were withdrawn and fourteen (14) closed.
OPENED INVENTORY |
REC’D |
NOT PRESENTED |
AWAITING |
ADJ. |
---|---|---|---|---|
Feb 1994 - Dec 2012 |
5073 |
0 |
0 |
8 |
Jan 2013 - Dec 2015 |
640 |
1[1] |
0 |
10 |
Jan 2016 - Aug 2018 |
995 |
0 |
0 |
62 |
Sept 2018 - Dec 2018 |
83 |
1 |
0 |
18 |
Jan 2019 - Mar 2019 |
23 |
0 |
0 |
4 |
Apr 2019 - May 2019 |
15 |
0 |
0 |
4 |
June 2019 - Aug 2019 |
49 |
3[2] |
0 |
14 |
Sept 2019 - Nov 2019 |
23 |
3[3] |
0 |
5 |
Dec 2019 - Feb 2020 |
67 |
2[4] |
0 |
19 |
Mar 2020 - May 2020 |
0 |
0 |
0 |
0 |
June 2020 - Aug 2020 |
8 |
0 |
0 |
4 |
Sept 2020 - Nov 2020 |
22 |
3[5] |
0 |
9 |
Dec 2020 - Feb 2021 |
22 |
2 |
0 |
10 |
Mar 2021 - May 2021 |
78 |
5 |
0 |
15 |
June 2021 - Aug 2021 |
35 |
7 |
3 |
15 |
Sept 2021 - Nov 2021 |
20 |
8 |
1 |
10 |
Dec 2021 – Feb 2022 |
31 |
9 |
3 |
9 |
Mar 2022 – May 2022 |
54 |
11 |
12 |
28 |
June 1/22 – Aug 31/22 |
113 |
84 |
23 |
4 |
TOTAL |
7351 |
139 |
42 |
248 |
- Grievance in abeyance pending HRT & WSIAB complaints. The complaints are still active and outside legal counsel has carriage of file. The complaints are currently held in abeyance. This grievance has been outstanding for a number of years and will likely not be resolved anytime soon. The member is no longer working for CRA and the matter has been delayed due to extensive and complicated legal proceedings.
- Discussion ongoing with the employer. Hearings to be held in the near future.
- Three grievances awaiting disposition of unfair labor complaint.
- Two grievances awaiting the implementation of all provisions of a Memorandum of Settlement (MOS). MOS is expected to be concluded in May 2022. One grievance held in abeyance pending disposition unfair labor practice complaint. One grievance held in abeyance pending claim for damages arising from Phoenix pay issues.
- One grievance was scheduled for Dec 2021, but subsequently held in abeyance at the request of the grievers. Waiting for information from griever on two related grievances were the griever self-represented.
There are presently two hundred nine (209) grievances in the National Office inventory which have not yet been presented at the Final Level dealing with a variety of issues.
POLICY GRIEVANCE
The policy grievances to which we referred to in our last report were rescheduled due to changes in the employers’ organization, these grievances were heard at the Final Level in August 2022 and the response is expected shortly.
There were no new policy grievances filed during this period.
CLASSIFICATION GRIEVANCES
There were no new classification grievances filed during this period.
INDEPENDENT THIRD-PARTY REVIEWS (ITPRs)
During this quarter we received Two (2) ITPR’s but after further review, these ITPR’s were withdrawn.
CRA POLICY GRIEVANCES
There were three (3) new CRA Policy Grievances received during this period, dealing with Articles 6, 25, 27, 28 and Vacation Policy.
STATUTORY FREEZE COMPLAINT
As a result of the CRA unilateral actions in scheduling extended Hours of Work, and scheduling Saturday work without overtime compensation, we were successful in persuading the PSAC to file a Statutory Freeze complaint against the CRA. Brother O’Brien worked in collaboration with PSAC Legal Services and outside Legal Counsel in the submission of the complaint which was filed on March 14, 2022. No hearing date has been established yet.
PRESIDENT’S ITINERARY – SEPTEMBER 2022
DATE ACTIVITY PLACE
MAY
25 Special NBoD meeting – PSAC National Convention Gatineau
25 UTE caucus - PSAC National Convention Gatineau
26 Meeting – Virtual townhall meetings on bargaining Gatineau
26-27, 30-31 PSAC National Convention Gatineau
26 AGM Local 10008 – Montreal Gatineau
27 All candidates campaign managers meeting Gatineau
30 Special Executive Council meeting Gatineau
31 Meeting – UTE Caucus – PSAC National Convention Gatineau
31 AGM Local 00013 - Toronto Centre Gatineau
JUNE
1-2-3 PSAC National Convention Gatineau
1 CRA virtual orientation session Gatineau
3 NBoD meeting – PSAC National Convention Adjournment Gatineau
6-7-8 Executive Council meeting Ottawa
9 Meeting re: agenda items for the NUMCC Ottawa
9 NUMCC Meeting Ottawa
10 RVPs townhall preparation meeting Gatineau
13 Component Presidents’ meeting Gatineau
13 RVPs townhall preparation meeting Gatineau
13 Preparation meeting for Executive Council Retreat Gatineau
14-16 NBoD meeting Ottawa
14 PSAC Standing Finance Committee meeting Ottawa
14 Meeting with CRA – Update on COVID-19 vaccination policy Ottawa
14 Townhall meeting on bargaining – Atlantic Region Gatineau
15 Townhall meeting on bargaining – British Columbia Region Gatineau
16 Townhall meeting on bargaining – Prairies Region Gatineau
17 RVPs townhall preparation meeting Gatineau
20-21 Executive Council Retreat Gatineau
20 Townhall meeting on bargaining – Quebec and National Capital Regions Gatineau
22-23 Executive Council Media training Gatineau
22 Townhall meeting on bargaining – Ontario Region Gatineau
28 Meeting with CRA – Assistance to ESDC Gatineau
JULY
4 Component Presidents’ meeting Gatineau
6 Meeting - new UTE website Gatineau
7 Special Executive Council meeting Gatineau
11 Meeting with CRA - Potential return to workplace Gatineau
11 Meeting with PSAC – Bargaining (PSAC Regulation 19) Gatineau
12 Meeting - UTE Structure Review Gatineau
13 Meeting - UTE Structure Review Gatineau
14 Meeting with the CRA Assistant Commissioner, HRB Gatineau
15 NSCC meeting Gatineau
15 PSAC Holdings Board meeting Gatineau
AUGUST
15 Component President’s meeting Gatineau
16 Réunion avec le commissaire de l’ARC Gatineau
24 Meeting - UTE Structure Review Gatineau
24 Meeting with PSAC – Political Action planning Gatineau
26 Meeting with the CRA Assistant Commissioner, HRB Ottawa
29 Component Presidents’ meeting Gatineau
Acronyms
AGM - Annual General Meeting
CRA - Canada Revenue Agency
ESDC – Employment and Social Development Canada
HRB – Human Resources Branch
NSCC - National Strategy/Strike Co-ordinating Committee
NUMCC - National Union Management Consultation Committee
NBoD - National Board of Directors
PSAC - Public Service Alliance of Canada
RVP – Regional Vice President
UTE - Union of Taxation employees
Respectfully submitted,
Marc Brière
National President
MEMBERSHIP REPORT
JULY 2022 /JUILLET 2022 |
||||
---|---|---|---|---|
FULL |
RAND |
SUSPENDED |
TOTAL |
|
ATLANTIC REGION / RÉGION DE L'ATLANTIQUE |
||||
Saint John (60005) |
549 |
91 |
640 |
|
Bathurst (60006) |
113 |
8 |
121 |
|
Moncton (60008) |
193 |
35 |
228 |
|
Halifax (80003) |
353 |
48 |
401 |
|
Sydney (80004) |
121 |
10 |
131 |
|
St. John's T.C. / C.F. de St. John's (90000) |
908 |
263 |
1171 |
|
St. John's T.S.O. / St. John's B.S.F. (90001) |
1246 |
213 |
1459 |
|
Charlottetown (90002) |
152 |
19 |
171 |
|
Summerside (90006) |
986 |
195 |
2 |
1183 |
4621 |
882 |
2 |
5505 |
|
QUEBEC REGION / RÉGION DE QUÉBEC |
||||
Jonquière (10004) |
846 |
146 |
992 |
|
Shawinigan South / Shawinigan-Sud (10005) |
1304 |
305 |
1609 |
|
Québec (10006) |
277 |
97 |
374 |
|
Trois-Rivières (10027) |
36 |
7 |
43 |
|
Chicoutimi (10110) |
80 |
5 |
85 |
|
2543 |
560 |
3103 |
||
MONTREAL REGION / RÉGION DE MONTRÉAL |
||||
Sherbrooke (10007) |
91 |
25 |
116 |
|
Montréal (10008) |
885 |
864 |
1749 |
|
Rouyn-Noranda (10009) |
22 |
8 |
30 |
|
Montérégie South Shore / Montérégie Rive Sud (10017) |
158 |
58 |
216 |
|
Laval (10028) |
308 |
102 |
410 |
|
Outaouais (70035) |
100 |
69 |
169 |
|
1564 |
1126 |
0 |
2690 |
|
NATIONAL CAPITAL REGION / RÉGION DE LA CAPITALE NATIONALE |
||||
Ottawa Headquarters / Administration centrale d'Ottawa (70000) |
1199 |
139 |
6 |
1344 |
Ottawa East / Ottawa-Est (70001) |
372 |
182 |
5 |
559 |
Ottawa Centre / Ottawa Centre (70004) |
625 |
301 |
8 |
934 |
Ottawa I.T.S.O. / B.I.S.F. d'Ottawa (70009) |
172 |
21 |
193 |
|
Ottawa T.S.O. / B.S.F. d'Ottawa (70010) |
352 |
123 |
475 |
|
Ottawa Connaught Bldg. / Édifice Connaught (70021) |
246 |
120 |
1 |
367 |
Ottawa Albert St. / rue Albert (70022) |
266 |
103 |
1 |
370 |
Ottawa Technology Centre / Centre de technologie d'Ottawa (70030) |
914 |
419 |
2 |
1335 |
4146 |
1408 |
23 |
5577 |
|
NORTHERN & EASTERN ONTARIO REGION / RÉGION DU NORD ET DU SUD DE L'ONTARIO |
||||
Peterborough (00008) |
60 |
16 |
76 |
|
Kingston (00011) |
71 |
12 |
83 |
|
Belleville (00012) |
124 |
18 |
142 |
|
Thunder Bay (00020) |
90 |
6 |
|
96 |
Sudbury T.C. / C.F. de Sudbury (00042) |
2443 |
716 |
3159 |
|
2788 |
768 |
3556 |
||
SOUTHWESTERN ONTARIO REGION / RÉGION DU SUD-OUEST DE L'ONTARIO |
||||
Hamilton (00014) |
1400 |
134 |
1 |
1535 |
Kitchener (00015) |
310 |
21 |
331 |
|
St. Catharines (00016) |
202 |
23 |
225 |
|
London (00017) |
215 |
48 |
263 |
|
Windsor (00018) |
136 |
10 |
146 |
|
2263 |
236 |
1 |
2500 |
|
GREATER TORONTO REGION / RÉGION DU GRAND TORONTO |
||||
Toronto East / Toronto-Est (00001) |
548 |
60 |
608 |
|
Toronto Centre / Toronto Centre (00013) |
347 |
55 |
402 |
|
Toronto North / Toronto-Nord (00048) |
833 |
184 |
3 |
1020 |
Toronto West / Toronto-Ouest (00051) |
436 |
18 |
454 |
|
Barrie (00052) |
107 |
10 |
117 |
|
2271 |
327 |
3 |
2601 |
|
PRAIRIE REGION / RÉGION DES PRAIRIES |
||||
Regina (40022) |
179 |
23 |
202 |
|
Winnipeg (50021) |
360 |
129 |
489 |
|
Winnipeg T.C. / C.F. de Winnipeg (50031) |
2711 |
337 |
3048 |
|
Winnipeg C.C.S.C. / C.A.S.R. de Winnipeg (50032) |
175 |
16 |
191 |
|
3425 |
505 |
0 |
3930 |
|
ROCKY MOUNTAINS REGION / RÉGION DES MONTAGNES ROCHEUSES |
||||
Calgary Call Centre / Centre d'appels de Calgary (30022) |
895 |
73 |
968 |
|
Calgary (30024) |
329 |
72 |
2 |
403 |
Edmonton (30025) |
669 |
275 |
2 |
946 |
Lethbridge (30027) |
17 |
5 |
22 |
|
Saskatoon (40023) |
216 |
49 |
265 |
|
2126 |
474 |
4 |
2604 |
|
PACIFIC REGION / RÉGION DU PACIFIQUE |
||||
Prince George (20002) |
121 |
8 |
129 |
|
Kelowna (20003) |
52 |
3 |
55 |
|
Fraser Valley T.S.O. / B.S.F. de Fraser Valley (20007) |
589 |
31 |
620 |
|
Penticton (20026) |
236 |
10 |
246 |
|
Vancouver (20027) |
530 |
90 |
1 |
621 |
Victoria (20028) |
277 |
68 |
345 |
|
Surrey T.C. / C.F. de Surrey (20029) |
1441 |
313 |
1754 |
|
Pacific Region Call Centre / Centre d'appels de la région du Pacifique (20050) |
753 |
201 |
954 |
|
3999 |
724 |
1 |
4724 |
|
Unallotted |
38 |
489 |
527 |
|
29784 |
7499 |
34 |
37317 |