Union News - December 2021
As of June 1, 2021, all CRA employees and their family members have access to external Employee Assistance Program (EAP) services through one national provider, Homewood Health.
Services may be accessed by:
- telephone (1-800-663-1142 EN or 1-866-398-9805 FR)
- teletypewriter (1-888-384-1152)
- app https://homeweb.ca/app
- website https://homeweb.ca/
The Committee strongly recommends that our members and their family members create their own accounts using personal email to access online tools and resources, to ensure unrestricted availability and to avoid any potential discipline issues.
An orientation video is available at:
https://www.youtube.com/watch?v=HKjqV6gmp38&t=207s
Some difficulties may have been experienced during the transition phase as overlapping services with outgoing providers were maintained until October 1, 2021. If you experience any difficulties, please advise your Local, who will forward your concerns to the Well-Being Committee.
Clarification on the new financial and legal services has been obtained and members have a one-hour session with a financial advisor and a one-half hour consultation with a lawyer, but this could vary depending on the individual situation. Both provide only consultation and referral services, they do not sell products, and the legal service does not include advice on issues related to Labour Law.
Again, please ensure that any issues experienced are promptly brought to the attention of your Local. The sooner we know, the sooner it can be corrected.
In Solidarity,
Gregory Krokosh
Chair, Well-Being Committee