Phoenix Pay System

Agreement Between UTE and CRA for Phoenix Damages

Friday, July 24, 2020

I am pleased to announce that the Union of Taxation Employees - Public Service Alliance of Canada (UTE-PSAC) and the Canada Revenue Agency (CRA) signed an agreement that agrees to implement, in the same manner and within the same timeframes, the terms of the Memorandum of Agreement (MoA) with regard to Damages Caused by the Phoenix Pay System, agreed to by the Treasury Board of Canada and the Public Service Alliance of Canada.

Trudeau’s Phoenix compensation offer not good enough

Friday, May 3, 2019

PSAC determined to get the fair settlement its members deserve

PSAC President Chris Aylward issued the following statement:

After two years of negotiations, the Liberal government has offered only 1.25 days of leave per year, for 4 years, as general compensation to every member who has fallen under the disastrous Phoenix system. PSAC could not agree to this meagre proposal.

PSAC Change File (Union Dues)

Wednesday, November 21, 2018

(Video also available)

Hi,

Today, I would like to talk to you about a subject that is not always popular but is still very important: your union dues.

As you know, the Phoenix payroll system has created and still creates a lot of problems for many of you. Since April 2016, when the CRA was forced to join this payroll system, your union has focused on helping its members resolve problematic situations as quickly as possible.

Phoenix: Years Of Membership Dues Errors To Be Corrected

Tuesday, October 9, 2018

The Phoenix pay system has been a disaster for our members. Members have been underpaid, overpaid and not paid at all. Learn more about what the union has been doing to get this fixed.

Not deducting union dues correctly is one more way that Phoenix has failed public sector workers. You can help us push the government to pay public sector workers correctly, every pay day.

CAS can do it

Thursday, June 14, 2018

Sisters and Brothers,

For over two years we have endured problems with our pay, through the Phoenix Pay System.  Over the next few weeks, and months, we will be putting pressure on the Federal Government to make changes to remedy this problem. 

CAS Can Do It

Thursday, June 14, 2018

Sisters and Brothers,

For over two years we have endured problems with our pay, through the Phoenix Pay System.  Over the next few weeks, and months, we will be putting pressure on the Federal Government to make changes to remedy this problem. 

Alternative solution to Phoenix at CRA

Tuesday, April 10, 2018

This message is intended for all members of the Union of Taxation Employees.

Last week, the AFS National Executive and the Professional Institute of the Public Service of Canada (PIPSC) issued a message saying that the Canada Revenue Agency (CRA) has confirmed that there is an internal alternative solution regarding the problems related to the Phoenix pay system. They stated that CRA has completed the analysis of its Corporate Administrative Systems (CAS) and established that it has the capacity to pay all of its employees.

Phoenix victory: government to delay recovery of overpayments, emergency pay

Monday, March 12, 2018

In response to pressure from PSAC, the federal government has finally agreed to halt recoveries of overpayments, emergency salary advances (ESA) and priority payments until employees’ pay files have been cleared of all outstanding transactions. This means employees will receive any and all funds they are owed before they must reimburse the employer for any overpayments or emergency pay.

Phoenix: New training must be accessible to all employees

Tuesday, November 7, 2017

After almost two years after launching the disastrous Phoenix pay system, the government has finally rolled out basic training for all employees.

“This is the kind of training that should be provided before rolling out a new pay system, not two years after the fact,” said PSAC National President Robyn Benson. “Now that it is finally available, the employer must act to ensure all employees are given the time and resources to do the training.”

PSAC reminds our members that they are entitled to take the training during their work hours.

Phoenix: PSAC demands compensation for hardship to affected employees

Monday, April 24, 2017

PSAC is doing everything in its power to ensure that the pay system is fixed so that our members in the federal public service get paid correctly and on-time. We are also demanding the government address the difficulties our members are facing because of Phoenix.

PSAC meets regularly with the employer to advance the concerns of our members and to find concrete solutions.

Most recently, PSAC has demanded that employees affected by Phoenix be:

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