Member benefits

Due to COVID-19, PSAC has agreed with the employer to make some temporary amendments to the Public Service Health Care Plan, which will assist members in accessing the services that they need.  

These changes include:

• Extension of the Emergency Benefit while travelling to 60 days from 40

The following changes will be made up until April 24, 2020:

In June, the federal government passed new legislation  making September 30 a national statutory holiday commemorating National Day for Truth and Reconciliation.

PSAC has filed an unfair labour practice complaint against Treasury Board for refusing to begin talks to negotiate a new dental care plan for tens of thousands of federal public service workers.  

On July 1, 2023, the Public Service Health Care Plan administrator was changed to Canada Life.  Some inconvenience was expected in the first week or so, given the scope of the change.  Unfortunately, the problems continue to plague our members.  Customer service wait times remain too long, and too many calls remain unanswered.  This poorly managed transition prevents our members from fully taking advantage of their benefits.  Some members are postponing treatment, others are left with invoices that have not been reimbursed leading to financial hardship.

After lengthy negotiations and an arbitration process, PSAC has won a major victory for the Public Service Dental Care Plan, which will result in substantial improvements for your coverage.

“The government dragged this process out by trying to get us to accept reduced coverage for our members,” said Chris Aylward, National President of the Public Service Alliance of Canada. “But our position has always been that our members deserve better, and I’m very pleased that the arbitration panel agreed with us.”