As you are likely aware, a new collective agreement was negotiated with the Canada Revenue Agency.  The new agreement was signed on November 13, 2020, and covers the period from November 1, 2016, to October 31, 2021, inclusively.  

The new collective agreement is now available electronically on the UTE’s website.  It is also available through the employer at InfoZone and Canada.ca.

Sisters and Brothers,

You may have received by now or been made aware of a message that was sent by the employer to its Call Centre managers concerning the implementation of the newly negotiated clause 60.01 of the collective agreement that reads as follows:

60.01 Employees working in call centres shall be provided five (5) consecutive minutes not on a call for each hour not interrupted by a regular break or meal period.

Now that the tentative agreement between PSAC/UTE and CRA has been approved by the Governor in Council and the Governor General of Canada, the parties will be signing  the new collective agreement on Friday, November 13, 2020.

The date of signing is the date on which our contract takes effect.  Everyone in the bargaining unit on that date is eligible to receive the one-time lump sum payment in the amount of $400.00. 

CRA has 180 days from the date of signing the new collective agreement to:

Hello Sisters and Brothers,

We know you are all impatiently waiting to learn when the new collective agreement will finally be signed. Many of you have contacted us regarding this issue.