Report of the Technological Change Committee

Technological Change Committee
Report of the Technological Change Committee
March 2017

Madonna Gardiner

The committee met on Thursday, January 19th, in the morning as a group and with the Employer in the afternoon.  This was the first meeting since the boycott on consultation was lifted.

The following was on the agenda for the meeting;

  1. Update on Integras / Mise à jour sur le système Intégras

  2. Charities IT Modernization Project / Projet de modernisation des organismes de bienfaisance

  3. Electronic Mail Management / Gestion du courrier électronique

  4. T1 Systems Redesign / Restructuration des systèmes T1

  5. Non-resident Source Deduction Identification / Identification des retenues à la source des non-résidents

  6. Service Modernization (e-interactions) / Modernisation des services (interactions électroniques)

  7. Debt Management Call Centres’ Infrastructure/ Infrastructure du Centre d’appels pour la gestion des créances

  8. Refile / ReTransmettre

  9. Workload Management / Gestion de charge de travail

The minutes of the meeting should be out shortly as the CRA is committed to issuing them within 60 days.  They will be shared with both Executive Council and the Locals when they are available. 

Respectfully submitted,

Madonna Gardiner
Chair of the Committee