Call Centre Committee

Report of the Ad-Hoc Call Centre Committee

March 2012

Pamela Abbott

Although the committee has not met since the last Executive Council meeting, a letter was emailed to all Call Centre’s Contacts, RVP’s and Alternates on February 9, 2012.  A request for their top 3 irritants/issues that had not been fixed previous was to be supplied to us by March 10, 2012.  At the time of writing this report, we have not received any information.  A reminder is being sent out on March 1, 2012.  The committee needs this information in order to set up an agenda forany upcoming meetingof the Ad-Hoc Call Centre Committee.

Respectfully submitted,

Pamela Abbott
Chair of the Committee