Greg Krokosh, Chair
Jamie vanSydenborgh, Co-chair
Justin Von Bornhoft, Presidents’ Representative
David Girard, Technical Advisor
1. CALL TO ORDER
Greg called the meeting to order.
2. REVIEW OF PREVIOUS MINUTES
Minutes of February 16, 2018 have been reviewed and approved except for a typo that was corrected.
3. Preparation for the committee meeting CRA\UTE
The committee have reviewed the employer’s response to the Committee’s questions, the
CCAAT application guidelines for managers and agents and the deck provided by the employer. Issues were identified to be discussed with the employer on February 13th.
4. Call Centres National Wellbeing Plan Committee
The employer requested two UTE representatives to sit on the Call Centres National Wellbeing Plan Committee. The committee selected Greg and David.
5. COMMITTEE MEETING CRA/UTE
The committee have raised the issues previously identified and the employer provided some clarification and will take our comments into consideration.
6. Communique preparation
The committee has prepared a communique to be sent to the call centres locals and posted on the website regarding the rollout of CCAAT.
7. Next meetings
The committee discussed the format and frequency of future committee meetings. Request will be sent to the National President for approval.