September 2019 Union News
The Technological Change Committee meets regularly with the Canada Revenue Agency (at least semi-annually) to discuss issues related to the introduction of new technology. This includes the potential human impact; loss of jobs, fewer or possibly more career opportunities.
The committee also consults with the employer on issues surrounding systems in place that are not necessarily working as well as designed and are causing problems for employees in accomplishing their tasks.
The committee recently met with CRA management regarding the Collections Verification Workload Management System (CVWMS) to discuss the many issues that have been raised across the country.
The committee was advised that if employees using this system follow the information and workarounds found in the CVWMS News Page, most problems can be alleviated.
Members working in non-filer are encouraged to subscribe to the CVWMS News Page in order to receive updates by clicking on the “Subscriptions” button at the top right of the page.
Lastly, if you continue to experience problems with this system or any CRA system it is suggested you contact a member of your local executive who can pass these concerns on to the Technological Change Committee.
Brian Oldford
Chairperson, Technological Change Committee